Support Center - Alabama Power

Get answers to frequently asked questions.

Everything from how to make a payment, how to find your account number, questions about using the website and more.

Need to find an office or authorized payment location?

Enter your location below or see a list of locations in your area.

Need to get in contact with us?

Find phone numbers, addresses, or ways to contact us online.

Start, stop, or move your service.

Changes to your service are easy. Get started now.

Need a Credit Letter, Letter of Residency or other related documents?

See our library of useful letters and forms you can request or download.

Building a New Home?

Get the information you need to start a new construction project.

Builder and
Developer Services

To assist with your projects, you can submit online requests for permanent and temporary service.

Property Manager
Services

To assist with your properties, you can submit online service order requests as well as manage and pay bills.